My game crashes/freezes!
Hmmm…. Let’s see what our magicians advise us to do in such cases…
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*For a start, please check the Storage on your device and free some space if needed. You see, our game requires at least 1.5 GB of free space, due to its amazing graphics, plenty of slots, the individual soundtrack.
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*Please tap the Settings and choose Storage, delete some open slots.
Thus you'll free some space, and you'll be able to load the slots you've deleted before for free whenever you want.
*Then Check your Internet connection, it has to be perfect. Reset your Wi-Fi router if needed.
*After that, please force your game to close:
Android
Please try to do the following:
- go to the Settings of your device,
- Choose ‘manage applications’, tap on the ‘Scatter Slots’ and ‘force close’ it. Then close all your running apps and restart your device.
iOS
This link will help you.
Please try to do the following:
- go to the Settings of your device,
- Choose ‘manage applications’, tap on the ‘Scatter Slots’ and ‘force close’ it. Then close all your running apps and restart your device.
iOS
This link will help you.
Then close all your running apps and restart your device.
Windows phone
1. Go to Settings and swipe to Applications;
2. Select Background tasks;
3. The list of apps running in the background will be displayed;
4. Select the app of your choice and tap on the Turn Off button;
After stopping the app, try to reboot the device and open the app once more.
Web
If you face some difficulties with our game on your PC, we advise you to use Google Chrome. Here's the link for downloading.
If you already use it - please clear the cache and cookies. It's very easy. Follow the link to see the step-by-step instructions.
Windows phone
1. Go to Settings and swipe to Applications;
2. Select Background tasks;
3. The list of apps running in the background will be displayed;
4. Select the app of your choice and tap on the Turn Off button;
After stopping the app, try to reboot the device and open the app once more.
Web
If you face some difficulties with our game on your PC, we advise you to use Google Chrome. Here's the link for downloading.
If you already use it - please clear the cache and cookies. It's very easy. Follow the link to see the step-by-step instructions.
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Please follow these recommendations and contact our team if the issue persists!